Shipments and returns

Your pack shipment

We are currently writing our shipping and return policy based on our courier contracts.

XSS Online Ltd have different types of sales for different types of businesses that we are working as an agent for them. For products that are for private businesses we have a return policy of 30 days from the date the item(s) is/are sold on XSS Online Ltd Website Store. For all items sold for contributing to an association, society, union, group, etc… then it is considered like a donation so returns are not allowed. We have an exchange policy for products that have fabrication defects for all sales included. XSS Online Ltd is not responsible for how the money raised is spent for associations, societies, union, groups, etc…Some XSS Online Ltd sales will be for specific XSS Online Ltd projects then XSS Online Ltd will be responsible on how the money will be spent. XSS Online Ltd is an agent hired to help the development of action/extreme sports and the infrastructures needed to accomplish our collective goals by raising money and awareness worldwide for the action/extreme sport industry. Our suppliers are responsible for defect in manufacturing only. We have different suppliers who have different policies for returns and exchange. XSS Online Ltd is not responsible for any damages to any items during shipping.

XSS Online Ltd. is currently using a contractor (printful) for making and shipping items for us. That contractor is responsible for returns and exchanges. Please understand that sales should be considered final because they are mostly financing projects for communities in need.  You can contact our contractor Printful for more information at www.printful.com

Items are printed on and shipped by Printful an international drop shipping contractor with facilities in the USA, Mexico, Canada, Spain, and Latvia with international world wide shipping available.